This Privacy Policy describes how Translate Master, Unipessoal Lda. processes personal data collected through translate-master.com. We are registered in Portugal and subject to the GDPR and the Lei n. 58/2019 (Portuguese GDPR implementation).
Anonymised server logs. Legal basis: GDPR Art. 6(1)(f) legitimate interest in website operation.
Name, email, and message content. Basis: Art. 6(1)(b) pre-contractual communication.
Name, email, phone, billing country. Payment processed by Stripe Payments Europe, Ltd. We do not store card data. Basis: Art. 6(1)(b) contract performance.
Source documents and content provided for translation are treated as strictly confidential. NDAs available on request.
To deliver contracted translation services, process payments, respond to enquiries, and meet Portuguese IVA reporting obligations.
Stripe Payments Europe for payment processing only. No other third parties. We do not sell, rent, or share data for marketing.
Enquiries: 6 months. Invoice and financial records: 10 years (Portuguese commercial law). Project files: 90 days post-delivery unless agreed otherwise.
Under GDPR you have rights to: access, rectification, erasure, restriction, portability, and objection. Contact: hello@translate-master.com. Supervisory authority: CNPD (Comissao Nacional de Protecao de Dados), Lisboa, Portugal.
See our Cookie Policy.